Pridemug FAQ
Payment options
We accept PayPal payments from your account balance, direct debit from your bank account in countries that support that payment option. We also accept PayPal credit payments, pay later and pay in 3 or 6 months.
We accept all credit and debit cards using our payment processor Stripe.
We accept both Apple and Google Pay on our product page.
If you are located in Belgium we also accept payment via Bancontact.
If you are located in Austria we accept payment via EPS direct bank transfer. EPS can only pay in EURO please switch the currency before the checkout.
Customers located in Germany can pay direct from their bank account using giropay. giropay only accepts payments in Euro. You need to switch the store currency to EURO
Customers in the Netherlands can pay using iDEAL as payment option. To use iDEAL you must switch the currency to Euros before payment.
Our most valued customers in Austria, Belgium, Germany, Italy, Netherlands, and Spain can pay by SOFORT using their personal or business bank account. To use SOFORT you must switch the payment currency to Euros
Customers in Poland can pay using Przelewy24
Customers in the UK and Europe can pay by bank transfer into our GBP account using UK Sort Code or SEPA details.
Customers worldwide can pay using their cheque.
Order - Delivery - Return
Yes you can Email your order to us
Yes we can print anything on many products. If you have your own design you want on a T-Shirt, Base cap, Apron, Pillow Case, Mug please email us your design or use our online designer to design your perfect product.
No unfortunately not. All items are custom made and therefore we do not accept returns except if the product is faulty. However if it is a spelling mistake you have missed before placing the order I can not accept returns.
We do not offer refunds.
We use Royal Mail and Parcel Force Worldwide to deliver your order.
Designer
When using the online designer you can upload your own pictures or use our ready made templates
Add your own text to any of our products.
Please make sure before placing your order that all pictures, text and front and back sides are correct. After you have submitted your order we can’t make any changes anymore.